Privacy Policy

Effective Date: 1 March 2026

Welcome to Golden Lion Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, phone number.
Account Data: Username, password, and other registration details.
Financial Data: Payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To register and manage your account.
To verify your identity and comply with legal obligations, including anti-money laundering and age verification.
To process payments and transactions.
To provide customer support and respond to your inquiries.
To improve our website, products, and services.
To send you marketing communications, where you have consented to receive them.
To detect and prevent fraud and other illegal activities.
To comply with legal and regulatory requirements.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where required.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving our services and preventing fraud, provided these do not override your rights.

4. Sharing Your Information

We may share your information with:

Service providers and partners who assist us in operating our business (e.g., payment processors, IT service providers).
Regulatory authorities and law enforcement agencies as required by law.
Third parties involved in the verification of your identity and credit checks.
Affiliated companies within the Golden Lion group.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

Your information may be transferred to, and stored at, a destination outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection law:

Right to access your personal data.
Right to rectification of inaccurate data.
Right to erasure (the "right to be forgotten").
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time, where processing is based on consent.
Right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective from the date stated at the top of this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Golden Lion Casino
Email: [email protected]
Phone: +44 20 7946 0857
Address: 123 Lion Street, London, WC2N 5DU, United Kingdom

Thank you for trusting Golden Lion Casino with your personal information.